ISO 9001:2008 certification

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Amulya Infotech India Pvt. Ltd. is ISO 9001:2008 certified

Amulya Infotech India Pvt. Ltd. is an ISO 9001:2008 company, certified by Bureau Veritas - an International Certification Body for Quality Standards. At Amulya, right from the top management to the trainee, all are committed to implement this Quality Certification to demonstrate our dedication to continual improvement and superior performance in all aspects of our business.

The scope of the Quality Management System at Amulya includes providing Information Technology support services, contact center services, web design and multimedia solutions. Amulya using its structured approach monitors its quality through client feedback, self-assessment, regular management reviews, and perioidic internal quality assessments. Amulya also has a defined list of quality targets that are constantly measured and analyzed. Amulya regularly conducts training programs to update its staff with current industry regulations and trends. An external audit is conducted every year by Bureau Veritas to ensure that the service quality meets all requirements of the ISO 9001:2008 Standard.

Quality Policy

We at Amulya Infotech are committed

  • To provide utmost Satisfaction and respect to our Customers
  • To offer Customized, Comprehensive and Cost effective solutions in time by meeting Customer requirements
  • To be progressive, diversified and compatible to all our Customers
  • To pursue Continual Improvement in the Quality of our services, performance and system Quality Objectives
  • To ensure customer and applicable statutory and regulatory requirements are determined, understood and consistently met.

The following are the quality objectives of Amulya Infotech

  • Adhere to the committed Turn-Around-Time for all Services and Projects
  • Improvement in the Customer Satisfaction Level
  • Reduction in Internal Non Conformance
  • Improvement in Operational Efficiency
  • Improving skill levels of Employees
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